Handling of Deceased Persons Processions for Care Home

Introduction:

Handling of Deceased Persons Processions for Care Home is a sensitive and significant event. To ensure dignity, respect, and proper handling of deceased persons, this document outlines the procedures and protocols that staff members must follow during the entire process. Our aim is to provide compassionate and organized support to the deceased person’s family while maintaining the utmost respect for the departed resident.

Notification and Initial Response:

1. Notification:
a. Upon the discovery of a deceased resident, staff members present should immediately notify the designated personnel, typically a senior staff member or manager.
b. Simultaneously, emergency services should be contacted to confirm the resident’s passing and initiate any required legal procedures.

2. Family Notification:
a. The family of the deceased resident will be notified promptly and with great sensitivity.
b. A designated staff member, preferably from the care team with whom the resident had a close relationship, will communicate with the family.

Respectful Handling and Preparation:

1. Respecting Cultural and Religious Practices:
a. Staff members will be trained to respect and consider the cultural and religious practices of the deceased resident and their family.
b. Where possible, these preferences should be documented in advance, and the care home should be aware of any specific rituals or customs to be followed.

2. Maintaining Dignity:
a. The deceased resident’s body will be treated with the utmost respect and dignity at all times.
b. Staff members will follow established procedures for moving and handling the deceased person to minimize any potential distress to other residents or staff.

3. Preparation for Viewing:
a. If requested by the family, and in accordance with any legal requirements, the deceased person’s body will be prepared for viewing.
b. This preparation will be conducted by trained and qualified personnel following established protocols.

Communication and Support:

1. Family Liaison:
a. A designated staff member will act as a liaison between the family and the care home during this sensitive time.
b. The liaison will provide information on procedures, answer questions, and offer emotional support to the family.

2. Providing Information:
a. The family will be informed about the next steps in the process, including any required legal procedures, funeral arrangements, and support services available to them.
b. Written information about available grief counseling and support resources will be provided.

Legal Procedures and Documentation:

1. Verification of Death:
a. A qualified healthcare professional will verify the death and complete the necessary legal documentation.
b. In the absence of a healthcare professional, emergency services or the coroner’s office will fulfil this role.

2. Death Certificate:
a. The care home will assist in the preparation and completion of the death certificate, providing necessary information to the relevant authorities.
b. The completed death certificate will be provided to the family and filed as required by law.

3. Coroner’s Involvement:
a. If required, the care home will cooperate fully with any investigations conducted by the coroner’s office.
b. Necessary documentation and information will be promptly provided to the coroner.

Funeral Arrangements:

1. Family’s Choice:
a. The family will have the choice of selecting a funeral director and making funeral arrangements in accordance with their preferences and cultural practices.
b. Care home staff will provide information and support in coordinating with the chosen funeral director.

2. Viewing and Ceremony:
a. If the family wishes to hold a viewing or ceremony within the care home, the necessary arrangements will be made.
b. Staff will provide support in organizing and coordinating the logistics of the event.

Supporting Staff and Residents:

1. Staff Support:
a. Staff members may be affected emotionally by the loss of a resident. Counselling services and debriefing sessions will be available to support staff members during this time.
b. It is essential to maintain open communication and provide a supportive work environment.

2. Resident Support:
a. Residents may be affected by the loss of a fellow resident. Staff will be vigilant for signs of distress and will offer emotional support as needed.
b. Information about available grief counselling and support services will be provided to residents.

Memorialization:

1. Memorializing the Deceased Resident:
a. The care home may choose to create a memorial or tribute in honour of the deceased resident, with input and consent from the family.
b. This may include a memorial plaque, a dedicated space, or a memorial event to celebrate the resident’s life.

Documentation and Record-Keeping:

1. Recording Procedures:
a. Every step of the handling of deceased persons’ processions will be documented in a respectful and detailed manner.
b. Records will be kept for legal compliance, internal audits, and continuous improvement of procedures.

Regular Training and Review:

1. Training:
a. Staff members will undergo regular training on the handling of deceased persons, including communication skills, cultural sensitivity, and legal requirements.
b. Training will be updated to reflect any changes in procedures or regulations.

2. Review of Procedures:
a. The handling of deceased persons’ procession procedures will be periodically reviewed to ensure their effectiveness, legality, and alignment with best practices.
b. Feedback from families, staff, and external authorities will be considered in the review process.

Conclusion:

The Handling of Deceased Persons Processions Policy reflects our commitment to providing compassionate, dignified, and culturally sensitive support to residents and their families during the challenging time of bereavement. By adhering to these procedures, we aim to ensure that the passing of a resident is handled with the utmost care, respect, and consideration for the wishes and cultural practices of the deceased person and their family.